Assess service quality
at scale.
Analyze interactions and identify ways to improve operations and team training.
Read the quality case studyArtificial intelligence applied to your business
We turn
language into
operational
capability.
Audio, documents and conversations become information to inform decisions and actions. We develop and adapt technology to the reality of your business.
Research. Technology. Business applications.Explore the possibilities
Applications
Start with what
you need to solve.
We develop and adapt artificial intelligence to address challenges involving voice, documents and conversations in your operations.
Assess service quality
Find opportunities
in sales and collections.
Identify buying, repeat purchase and settlement signals in interactions. Prioritize contacts and connect follow-up approaches to your company's channels.
Explore this applicationStreamline
recruitment.
Analyze resumes, identify job fit and connect invitations and scheduling.
Read the recruitment case studyAnalyze documents.
Execute the next step.
Extract relevant information, apply business criteria and initiate the next action.
Explore this applicationAutomate
audits.
Check criteria in documents and conversations and organize evidence for review.
Explore this applicationTranscribe, generate speech
and verify identities.
Audio transcription, text-to-speech and voice biometrics. Three technologies available separately or integrated into your operations.
Explore voice technologiesResults
What changes
in your operations.
Technology applied to real challenges. Explore some of the results achieved in projects with our clients.
Debt collection+136%
growth in production
The insight that helped
transform the outcome.
Insights generated with Boomai's technology guided a redesign of training at a collection agency working with Tenda.
About the project
Following this change, the agency's collections rose from R$5.5 million to R$13 million.
Collection agency performance
Figures provided and validated by the client.
Quality+60%
team productivity gain
Greater productivity for
the quality team.
Automating service quality monitoring delivered a 60% increase in team productivity.
About the project
The monitoring process was automated with Boomai's technology. The project also recorded accuracy above 90%, according to the reported indicators.
Recruitment4.6×
more screening capacity
More screening capacity.
More time for people.
Resume analysis, invitations and scheduling connected by Boomai.
Resumes per month
Before1.080After4.992
About the project
From 1,080 to 4,992 resumes per month. The median time to the first invitation fell from 72 to 18 hours.
Boomai connected resume analysis, WhatsApp invitations and interview scheduling. HR sets the criteria, oversees the process and handles interviews and hiring.
- 75%
- reduction in the median time to the first invitation.
- 98.5%
- agreement between AI and HR across 200 resumes assessed by two recruiters.
- 29%
- of candidates identified as suitable for other vacancies.
Monthly capacity: comparison between July 2025 and July 2026.
Applied knowledgeMore up-to-date AI architectures
accelerated implementation
Research put into practice.
Natural language processing consulting to support SiDi’s technological evolution.
About the project
Fabiano Luz, a Boomai partner, led a natural language processing consultancy at SiDi, a technology research and development institute. The work helped accelerate the implementation of more up-to-date AI architectures.
How we work
Technology
that understands
your reality.
We combine research, development and a close understanding of the business to build what makes sense for your operations.
- 01
Understand the operation.
We learn about the process, business criteria, systems involved and expected outcome.
- 02
Develop and integrate.
We configure or develop the solution and connect the necessary steps, defining human decision-making from the outset.
- 03
Monitor and evolve.
We assess results and refine the application. You can start with a specific need and expand as value is demonstrated.
The people behind Boomai
Technical depth.
Human connection.
Researchers and professionals experienced in building technology and applying it in businesses. That expertise shapes every project.
Research and artificial intelligence
Fabiano Luz
Partner
Holds a PhD and a master's degree in Computer Science from USP, with Marcelo Finger as his doctoral advisor. He has over 12 years of experience in applied AI, working with voice technologies and language understanding. He worked at LuizaLabs and SiDi and headed Mutant's AI Lab. At Boomai, he works on artificial intelligence research and development.
Master's and PhD · USP
Software architecture and engineering
David Fernández Curado
Partner
Holds a bachelor's and a master's degree in Computer Science from USP, where he graduated with honors. Responsible for building Boomai's technology architecture, he brings experience in software development, infrastructure and distributed systems. He worked at UOL and co-founded Alabia and Portal Profes, a private tutoring platform. His career connects technical expertise with building digital products and businesses.
Master's · USP
Infrastructure, automation and governance
Gustavo Zanatta Bruno
Partner
Postdoctoral work in Applied Computing at Instituto Nacional de Telecomunicações - Inatel and a doctoral research period in the USA at Virginia Polytechnic Institute and State University - Virginia Tech. Holds a master's degree from Universidade Federal Fluminense (UFF). He brings experience in cloud infrastructure, data centers, automation and research on next-generation mobile networks. At Boomai, he connects infrastructure, automation and governance practices in Information Security, ISO and LGPD.
PhD · Unisinos / Postdoctoral research · Inatel
Strategy and business
Rafael Montenegro
Partner
An economist from PUC-SP, with an Executive MBA from Ibmec and postgraduate studies in International Relations at UFRGS. A master's student in Administration at FGV EBAPE. He has over 25 years of experience in operations, technology, innovation and business across Brazil and Latin America, having worked at Oi, Contax, Genesys, NICE and Mutant. At Boomai, he connects the market, strategy and technology to turn operational challenges into solutions with measurable results.
Economics · PUC-SP / Master's student · FGV EBAPE
Our experience began with conversation and grew alongside our clients' challenges. Today, we connect language, technology and processes to expand what businesses can do.
Our technologies
Voice and language
for your operations.
Use a specific capability or combine our technologies in a solution tailored to your process.
Analysis and
automation
Apply your criteria to audio, documents and conversations. Connect the results to your systems to support decisions and automate operational steps.
Schedule a demoAudio
transcription
Turn speech into text to power applications, queries and analysis.
Perception APISpeech
synthesis
Turn text into audio to add voice to your company's channels.
Try TTSVoice
biometrics
Use voice characteristics as part of identity verification.
Request a proof of conceptGovernance, security and privacy
Committed to responsible AI use and protecting information.
-
ISO 42001AI management and governanceCertification in progress
Managing risks in AI use.
-
ISO 27001Information securityCertification in progress
Protecting operational information.
-
LGPDPrivacy and data protectionPrivacy policy
Transparency in data processing.
Talk to a Specialist
Which process
would you like
to improve?
Tell us about your challenge. Let's understand what needs to change and how Boomai can help.
I'd rather go straight to WhatsApp